Dentistry Today - December 1, 2023
FOCUS ON: Treating People, Not Patients
The success of a dental practice hinges on its team. It is crucial to invest in team training and maintain open channels of communication. Regular meetings, be they daily, weekly, or monthly, ensure everyone is aligned with the practice’s goals and vision. Running an efficient, patient-centric practice isn’t just beneficial for the patient—it is also more fulfilling for the dental team.
To achieve this balance between excellent clinical work and unmatched patient experience, it is imperative to operate as a cohesive unit, emphasizing both the clinical and personal touchpoints that shape a patient’s journey.
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by Dr. Michael Sonick
TREATING PEOPLE NOT PATIENTS
In Treating People Not Patients, Dr. Michael Sonick provides an invaluable look into the principles that have allowed him to create a state-of-the-art patient-centric practice. His back and front stage processes are not only applicable to the practice of dentistry, but to any business that serves people. His insights will empower you to grow your practice or business by changing how you view the people you serve and your role as a professional.
Get on Amazonmore books by Dr. Sonick:
Implant Site
Development
Michael Sonick / Debby Hwang
This practical book offers
solutions to many implant site preservation scenarios.
Desarrollo del Sitio Implantar
Michael Sonick
Innovaciones en implantologia a
través de planificación, terapia
y seguimiento.
Essential Dental Handbook
Michael Sonick
Clinical and practice
management advice
from the experts..
"With today’s compelling focus on productivity and efficiency, personal relationship skills have fallen behind. Building relationships are paramount in developing a dental practice culture that benefits not only your team but your patients as well. I hope that this book will provide you with the ability to link your own clinical excellence and consider ways to incorporate that excellence into providing memorable and long-lasting relationships. This book has become a must-read at the Kois Center.”
- JOHN C. KOIS,DMD, MSD
The Kois Center, Founder and Director University of Washington School of Dentistry, Affiliate Professor, Graduate Restorative Program, The Compendium of Continuing Education in Dentistry, Consulting Editor